Book
total rows: 7
page: 1
records each page: 10

Kepuasan pelanggan konsep, pengukuran, & strategi
author: Fandy Tjiptono
  name: Anastasia Diana
isbn: 9786230101946
publisher: Penerbit ANDI
date created: 2019

Service Management Mewujudkan Layanan Prima
author: Fandy Tjiptono, Ph.D
isbn: 9789792930467
publisher: Penerbit ANDI
date created: 2008

Customer Excellence
author: Mhd Rusydi
isbn: 9786025411113
publisher: Penerbit Gosyen Publishing
date created: 2017

Service, Quality dan Satisfaction
author: Gregorius Chandra
  name: Fandy Tjiptono, Ph.D.
isbn: 9789792953848
publisher: Penerbit ANDI
date created: 2016

Excellent Service: The Secrets of Building a Service Organization
author: Heria Windasuri
  name: BusinessGrowth Team
  name: Hyacintha Susanti
isbn: 97860203036299
publisher: PT Gramedia Pustaka Utama
date created: 2017

SERVICE MANAGEMENT
author: Fandy Tjiptono, Ph.D
isbn: 9786230129186
publisher: Penerbit ANDI
date created: 2022

Customer Loyality
author: Jill Griffin
isbn: 979741762X
publisher: Penerbit ERLANGGA
date created: 2016